UnflakeOpsPrivacy Policy
Last updated: 9/17/2025
Introduction
UnflakeOps ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
Information We Collect
Contact Information
- Email addresses
- Company names
- Team size information
- CI system details
CI System Data
- Pipeline execution data (read-only)
- Test results and failure patterns
- Repository metadata (names, branches)
- CI configuration information
How We Use Your Information
- Service delivery: To provide CI optimization and flaky test reduction services
- Analysis: To analyze pipeline patterns and identify flaky tests
- Communication: To send service updates and respond to inquiries
- Improvement: To improve our services and develop new features
- Compliance: To comply with legal obligations and protect our rights
Legal Basis for Processing (GDPR)
Contract Performance
Processing necessary to perform our services under contract with you.
Legitimate Interests
Processing necessary for our legitimate business interests in providing services.
Information Sharing
We do not sell, trade, or rent your personal information. We may share information only:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With service providers who assist in our operations (under strict confidentiality)
Data Security
- Encryption: All data encrypted in transit and at rest
- Access controls: Least-privilege access principles
- Monitoring: Continuous security monitoring and logging
- Updates: Regular security updates and patches
- Training: Staff security awareness training
Data Retention
Service Data
Retained for the duration of our service engagement plus 2 years for compliance and support purposes.
Contact Information
Retained until you request deletion or withdraw consent, subject to legal retention requirements.
Your Rights (GDPR)
- Access: Request copies of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Portability: Receive your data in a structured format
- Restriction: Limit how we process your data
- Objection: Object to processing based on legitimate interests
- Withdraw consent: Withdraw consent for consent-based processing
International Data Transfers
We may transfer your data outside the EEA/UK. When we do, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by the European Commission
- Binding Corporate Rules
- Certification schemes
Cookies and Tracking
We use minimal cookies and tracking technologies. We do not use advertising cookies or cross-site tracking. Any analytics are anonymized and used solely for service improvement.
Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the information promptly.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by email or through our services. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us at:
Email: privacy@unflakeops.com
Data Protection Officer: dpo@unflakeops.com